Loch Leven Hotel (Innes Hotels LLP), with registered address is at Old Ferry Road, North Ballachulish PH33 6SA (“we” or “us”) is committed to protecting and respecting your privacy.
This Privacy Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following to understand our views and practices regarding your personal data and how we will treat it.
By registering or placing an order on this website, you consent to the collection and use of your information under the terms of this policy. By submitting this data, you give your consent that we collect and process the data to provide you with the information, products and services that you requested from us. You have the right to withdraw this consent at any time. We may also use this data to carry out our obligations arising from any contracts entered between you and us. We store your personal data only as long as we need them to provide the information, services or offers you requested or to carry out our obligations arising from any contracts.
If you subscribe to Loch Leven Hotel newsletters, then we will simply retain your email address, which will be added to Loch Leven Hotel’s mailing list giving details of news, products, competitions, promotions and offers.
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Listed below, is an outline of the cookies used on our website.
Some cookies are essential to your web journey to enable to you to access secure parts of the website, this would include making an online booking, taking an e-payment or an online enquiry. Without cookies, you would be unable to do these purchases online.
Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it. This data is anonymous and not specific to you yet helps us to make improvements to your web experience by identifying pages where more visitors may be exiting the website or where visitors may be struggling to find necessary information.
Our marketing cookies allow us to measure the effectiveness of our online marketing campaigns, for example our email marketing. They collect data anonymously of general visit patterns and trends to understand the likes and dislikes of our consumers. They are also used to target you with relevant information specific to your browser activity and which pages you visit on the website.
You will be able to use the Help menu bar on most browsers to get information on how to block or prevent cookies. This will give you information on how to disable cookies altogether, however it should be noted that this will stop you being able to do simple e-commerce functions on the website and we strongly recommend that you leave your cookies enabled, so that we can continue to help evolve websites and your user experience.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to firstname.lastname@example.org